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 Dog Kennel Shipping Information

 P.O.Box 238 143 Tuttle Ave. Fredericktown, OH 43019

 Phone: 740-694-9811 Fax: 740-694-1245 Email: sales@optionsplus.com

 Toll Free: 1-800-760-3841

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We sell FACTORY DIRECT with FREE SHIPPING to the nearest freight terminal or commerical business address in the Continental U.S. 48 States with exceptions as noted below.

The following surcharges apply for the AMERICAN ESTATE and PLATINUM Series Kennels ONLY!

 * Add $50 for shipments to states within the Pacific Time Zone.
 * $300.00 Minimum Order
 * Add $50 for RESIDENTIAL DELIVERY
 * Add $100 for Delivery to New York City and Long Island
* Ultra Kennels Currently On Sale do not have free shipping. You must contact us for a real-time freight quote on this Special Pricing.

Due to seasonal or heavy demand, kennel lead times may vary. Please call us at 1-800-760-3841 for more information.

 

 Our Bronze Series Kennels are securely packed in a 70 lb. container for easy handling and is shipped via FedEx Ground. Please allow 5-7 days for shipment- transit times may vary. Call us toll free at 1-800-760-3841 for more information.

Multiple kennel units such as Duplex, Triplex & Quad kennels are shipped in multiple boxes to reduce the weight of each container and make them easy to handle when they arrive.

The box sizes measure approximately 3 ft. x 4 ft.

 

 Our Ultra, American Estate and Platinum Series Kennels normally ship in a large 5 ft. x 6 ft. by 1 ft. box container to insure that your kennel is not damaged during shipment.

Upon delivery, if you do not have the availablity to remove the entire container from the delivery truck, simply cut the bands on the box and remove the panels individually.

Due to the size of the panels, (6 ft. x 5 ft.) these must ship by Motor Freight (18 Wheeler, Semi Truck Delivery).

Multiple kennel units such as Duplex, Triplex & Quad kennels are shipped on several skids to reduce the weight of each skid and make them easy to handle when they arrive.

 

 Large orders are shipped by Motor Freight (18 Wheeler, Semi Truck Delivery) on bulk skid packaging for easy handling via forklift for warehousing. For large residential orders, each panel may be removed individually if a forklift is not available.

Customers are required to sign for all freight shipments. IF in the event that your kennel appears to have been damaged in transit, please note this on the shipping receipt and call us toll free at 1-800-760-3841.

 Our normal delivery does NOT include liftgate service or any special offloading services.